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To honor our Nation’s veterans, Operation Homefront would like to share the stories of the veterans who have touched our lives through our programs.  Please join us every day as we feature a new veteran in our #11Days11Stories series leading up to Veterans Day 2019.

Arlacee and Thien Luu are a power couple, though they might laugh at the description.  But anyone reading their story can see the power of their courage to never give up and have faith.

Arlacee, now an Army reservist, originally enlisted in the Army – and proudly served – to earn the education benefits and for the challenge. “A lot of people … did not think I could accomplish basic training, much less complete my contract,” Arlacee said. “I chose the Army because I wanted to accomplish my dream of joining the military and to prove that I am capable of anything.” In the Army, Arlacee, an E-4 specialist, was a surveyor and a chemical, biological, radiological and nuclear specialist. Her platoon worked on nuclear, biological and chemical reconnaissance vehicles.

Thien, her husband, served in the Army from 2007-11, including a 2009 Iraq deployment. He was medically retired after sustaining a traumatic brain injury from an IED blast.

Even these challenges did not shake them.  Then came their transition from service.

Arlacee and Thein had no idea how to afford a place of their own and they ended up staying with family when they first left military service. This allowed them to save a little and prioritize their spending to care for their baby’s special needs.

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Arlacee’s and Thien Luu’s 1-year-old son, Derek, was born without ears, and with a heart condition that required surgery to correct. He can hear with hearing aids, but because of his hearing impairment, Arlacee would like to enroll him in a school for the deaf. She acknowledges that caring for Derek, who is “beating the odds,” has been a lot of work for them, not only going to doctors’ appointments but also accepting his limitations.

On top of the childcare needs, they felt financially stymied trying to address their career goals, which required them to further their education. Arlacee’s wants to go to graduate school, and possibly work part time as an intern with the university’s geology department. She received a bachelor’s degree in biology in 2012 from New Mexico State University and will attend University of New Mexico in Albuquerque to pursue advanced degrees in geoscience, using her post-9/11 GI Bill education benefits. She would like to become a geoscientist, perhaps supporting the military or working for the U.S. Geological Survey.

Luckily, Arlacee remembered Operation Homefront’s Homes on the Homefront program. While they were stationed in Hawaii, an Operation Homefront (OH) employee described how JPMorgan Chase and other partners donated mortgage-free homes across the country to award to eligible military families.  Once families are accepted into Homes on the Homefront (HOTH), they receive financial counseling to assist with saving, paying down debt and improving credit. Homes are deeded to those who successfully complete the program in two to three years.

A home in Albuquerque, New Mexico, caught her eye. Arlacee grew up on and near the Navajo reservation. She and her parents, who still live in New Mexico, are part of the Navajo Nation, and Arlacee missed the “remarkable” desert and mountainous landscapes, colorful scenery and clean air. Though she feared HOTH was too good to be true, she applied and was accepted for an Albuquerque home.

“We never, in a million years, thought we would be matched with a home,” Arlacee said. Using the Navajo word for thank you, she added, “Ahéhee’ for your generous donations.”

“We are extremely grateful, you have made a huge impact on our lives. This house is a true blessing, allowing Thien and I the opportunity to provide for our son and to continue our education. We are determined to make an impact and share our generosity with others, as you have done for us.” Arlacee said she also looks forward to the financial counseling that comes with HOTH because it will reinforce budgeting and the importance of saving, and hold them accountable. “It’s a push in the right direction,” she said.

Living in the HOTH home without the pressure of a mortgage is “such a relief,” Arlacee said. “It’s … a heavy burden off our shoulders …(and) we can focus on our child.”“Veterans go through different trials and different situations” such as injuries that sometimes require them to take things slower, Arlacee continued. “It makes life a little bit harder in different scenarios, compared to my coworkers … we face different challenges. [Operation Homefront] is a good organization to help alleviate some of these issues that we face.”

“I’m so grateful that … it’s not a too-good-to-be-true situation. We’re grateful to the donors.”

There are many families who still need our help. Check out our Current Needs page and you can help us serve America’s military families today.

Operation Homefront is a national 501(c)(3) nonprofit whose mission is to build strong, stable, and secure military

Just as these veterans raised their hand to swear an oath to serve their country, you, too, can join in committing to support them through Operation Homefront’s #RaiseYourHand campaign. Learn more at operationhomefront.org/RaiseYourHand

families so they can thrive — not simply struggle to get by — in the communities they have worked so hard to protect. For over fifteen years, we have provided programs that offer: RELIEF (through Critical Financial Assistance and transitional housing programs), RESILIENCY (through permanent housing and caregiver support services) and RECURRING FAMILY SUPPORT programs and services throughout the year that help military families overcome the short-term bumps in the road so they don’t become long-term chronic problems. Please visit us at www.operationhomefront.org to learn more or support our mission.

 

 

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To honor our Nation’s veterans, Operation Homefront would like to share the stories of the veterans who have touched our lives through our programs. Please join us every day as we feature a new veteran in our #11Days11Stories series leading up to Veterans Day 2019.

An oath for life, and to give your life, is one of the most solemn gifts one can offer to their country and to another. Medically retired Army Sergeant Jennifer Gonzalez and her husband have offered theirs, and it has not come without a high cost.

Jennifer was only 17 when she joined the Army. A recruiter contacted her, and Jennifer became interested in the medical field. Although Jennifer knew of her family’s history of military service, she would be the first and only female from her family to serve. “I thought joining the military sounded cool,” said Jennifer. “And I was spontaneous and liked to take risks.”

During her 11 years with the Army Reserves, Jennifer had one deployment to Iraq that forever changed her. Suffering from post-traumatic stress. Jennifer was medically retired.

Because of her disability, her husband is now also her caregiver, while also dealing with his own transition from military service. When the family moved to a smaller town, Jennifer’s husband found it hard to find a job, especially one that was comparable to his previous job at the Department of Veterans Affairs. Without a second income, Jennifer and her husband soon found themselves in financial stress. When Jennifer received a disconnect notice from the electric company, the couple reached out to Operation Homefront for help with their monthly bills.

Thanks to generous donors, Jennifer and her family will not have their power disconnected. Not only was Operation Homefront able to pay Jennifer’s utility bill, but also paid her auto insurance payment and provided food assistance.
Jennifer is not alone. In 2017, Operation Homefront received 1,900 requests from veterans across the nation that needed help with their utilities. Additionally, over 1,300 veterans needed help providing food for their families, and over 1,300 service members requested help with their auto payment and insurance. With two more months left in 2018, we are on track to see the same, if not more, especially with the recent natural disasters hitting heavily populated military areas, such as the Carolinas, Georgia and Florida.

“I am so appreciative and grateful to Operation Homefront’s donors who help military families without another place to turn to,” said Jennifer. “We had no family to turn to for help. It is very humbling to ask for help, but we are so grateful. Your donors think of others after the fact (completion of service).”

“Operation Homefront is a great organization,” continued Jennifer. “My caseworker Erik was great to work with. There are a lot of emotions a veteran feels when they are transitioning; it can be shameful to ask for help and very hard to do, especially for veterans who are very independent. I never felt like I was treated differently.”

Just as these veterans raised their hand to swear an oath to serve their country, you, too, can join in committing to support them through Operation Homefront’s #RaiseYourHand campaign. Learn more at http://www.operationhomefront.org/RaiseYourHand

There are many families who still need our help. Check out our Current Needs page and you can help us serve America’s military families today.

Operation Homefront is a national 501(c)(3) nonprofit whose mission is to build strong, stable, and secure military families so they can thrive — not simply struggle to get by — in the communities they have worked so hard to protect. For over fifteen years, we have provided programs that offer: RELIEF (through Critical Financial Assistance and transitional housing programs), RESILIENCY (through permanent housing and caregiver support services) and RECURRING FAMILY SUPPORT programs and services throughout the year that help military families overcome the short-term bumps in the road so they don’t become long-term chronic problems. Please visit us at www.operationhomefront.org to learn more or support our mission.

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Tyler (with family) credits a strong, stable, and secure future to the help of Operation Homefront and our generous supporters.

Former Army Staff Sgt. Tyler Mobra is working to earn a new title — professor.

He originally enlisted in the Army in 2003, deployed twice to Iraq and once to Afghanistan as a cavalry scout, and was medically discharged in 2009 for multiple injuries. Tyler was awarded the Purple Heart for being wounded in action, and the Bronze Star for heroic or meritorious achievement or service. He received the Bronze Star for attempting to save in 2008, along with three others, two allied Afghan soldiers who had been severely wounded in a mortar attack. One survived.

The costs of war are all too high, but Tyler felt the full impact of actual costs of living when he was medically retired.

The Mobras rented a small apartment in Catoosa, OK. Their daughters shared a room, but couldn’t “sleep on bunk beds forever,” he said. He had heard about Operation Homefront’s Homes on the Homefront (HOTH) program and immediately applied. He hoped a HOTH home would become available in the area because he didn’t want to change schools, and they have family nearby.

Operation Homefront awarded a mortgage-free home in 2015 to Tyler and his wife, Mindy, in Broken Arrow, Oklahoma and the family is working with a caseworker and financial counselor to build savings, reduce debit and learn the skills to become successful homeowners. Saving on housing also opens room in the budget for school and other costs, such as traveling to present at professional development conferences, Tyler said.

Tyler acknowledges it’s difficult sometimes to juggle all the responsibilities of working, studying and parenting. He values the financial counseling he received through HOTH, continuing to use the EMoney account they set up because it has been a good tool and a timesaver. The couple has saved over $34,000 in two years, as part of financial goals under HOTH. They also paid off about $8,500 in debt.

“It’s amazing,” he said. Receiving a mortgage- free home is “a life changer. There are no words to fully express how grateful I am,” he said. Without assistance, “we’d be living paycheck to paycheck,” Tyler said, adding that he would not be able to afford the opportunity to work towards a strong, stable, and secure future without the help of Operation Homefront and our generous supporters.

Tyler is now focused on his dream to become a professor. Having been a college student almost continuously since 2010, Tyler decided he liked academia enough to stay in it. He has applied to the University of Oklahoma – Tulsa for a Ph.D. program in leadership, curriculum and supervision, and if accepted will be a doctoral candidate with the goal of teaching at the college level. Tyler is already certified to teach grades K-12 in Oklahoma.

In the meantime, he finished his second master’s degree, in math and science education, from University of Tulsa. His first master’s degree is in environmental health and safety management from Northeastern State University, where he also obtained his bachelor’s degree in the same field in 2013.

There are many families who still need our help. Check out our Current Needs page and you can help us serve America’s military families today.

Operation Homefront is a national 501(c)(3) nonprofit whose mission is to build strong, stable, and secure military families so they can thrive — not simply struggle to get by — in the communities they have worked so hard to protect. For over fifteen years, we have provided programs that offer: RELIEF (through Critical Financial Assistance and transitional housing programs), RESILIENCY (through permanent housing and caregiver support services) and RECURRING FAMILY SUPPORT programs and services throughout the year that help military families overcome the short-term bumps in the road so they don’t become long-term chronic problems. Please visit us at www.operationhomefront.org to learn more or support our mission.

 

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We are pleased to be able to share with our community a New Year’s message from Operation Homefront’s President & CEO, John I. Pray, Jr., Brig Gen, USAF (Ret.)

Happy New Year!  We just finished a very exciting and highly successful 2017 and I am proud to say that due to the exceptional efforts of our entire community … volunteers, partners, donors and staff … we are well postured to continue delivering impactful programs to America’s military families throughout 2018.

As we start our new year, I feel it is important to reflect on who we are and why we do what we do. We at Operation Homefront believe in giving our military families the opportunity to thrive, not simply struggle to get by, in the communities they have worked so hard to protect.

This mission statement drives our team throughout the year.  All work to help our military families in their time of need because of all they have done for us in our nation’s time of need.

Similarly, I believe very strongly in Operation Homefront’s core values and see them as more than grand aspirational concepts and know you do too. They are real guides that shape our decisions and daily behaviors:  Do What’s Right, Respect Others, Perform with Excellence … and of course, Gratitude. We are honored to be recognized as a key conduit by which Americans can show their appreciation for all that our military community does on our behalf, and we are incredibly grateful to all who help us accomplish our mission.

We have many challenges and opportunities ahead in 2018 and it will take a well-coordinated and cohesive effort to bring our vital mission to life. Each member of our community performs a critical role, both individually and as part of a larger team. Our Core Values provide the common framework that allows us to work together and support each other in a culture that emphasizes trust and continuous improvement.

Only by working together will we make a difference, and thereby, make the lives of a very special and deserving group of our fellow citizens better. For example, in just a short while, we will award our 600th mortgage-free home, and our Field Offices and programs team are already working on our year’s first Homefront Celebration for military spouses near Pensacola, a Hearts of Valor retreat for the caregivers of our nation’s wounded, among many other events for 2018. Just last week, we announced the semi-finalists for the 2018 Military Child of the Year® Award, our 10th year of recognizing outstanding young people from each branch of the armed forces — the Army, Marine Corps, Navy, Air Force, Coast Guard, and National Guard — for their scholarship, volunteerism, leadership, extracurricular involvement, and other criteria while facing the challenges of military family life

I invite you to learn more about Operation Homefront’s programs, and how you can get involved in 2018.

Sharing our noble mission with my fellow Americans is incredibly rewarding. I am grateful to each you who have joined us in serving America’s military families. Let me end by saying thank you, in advance, for your support in what I expect will be an amazing 2018!

-John I. Pray, Jr.
President & Chief Executive Officer, Operation Homefront

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Our veterans have given so much of themselves to an idea greater than themselves, and many of you have honored that gift through your support of our mission.  On the last day of our “11 Days, 11 Stories” series, we would like to show you how your support has impacted thousands of military and veteran families.  This support has truly made a difference, and we are encouraged, daily, by the efforts to give back to those who give so much of themselves.

Having seen his brothers serving in the Marines, Petero Taufagu felt inspired to serve as well. Born in Pago, Pago, American Samoa, he decided to enlist in the Army in 1993. Petero spent sixteen years in the Army, deploying multipe times including three tours to Iraq. In 2007, he was medically retired and began a new chapter in the expereince of many who serve: transition.

After he left the Army, Petero, his wife and five children moved from San Diego, California, to Las Vegas, Nevada. During the move their 2004 BMW broke down and with their limited funds, they fell into financial hardship. Petero’s mother had passed, so their savings were gone, leaving the family without money for their auto repair, security deposit, rent and food.

Having only one vehicle, the Taufagu family was not only experiencing financial stress but major logistic challenges. They had to coordinate dropping all five children as school as well as being two working adults. Petero’s wife had to work around his schedule. It was then when Petero was referred to Operation Homefront by the Warriors Transition Unit.

Thanks to Operation Homefront and generous donors, Petero paid off and repaired his car, as well as getting some breathing room with housing costs and groceries for his family.

“Thank you,” said Taufagu,” We had limited funds due to the move and my mother’s passing, and you guys made it happen.”

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Petero Taufagu was the recent recipient of a new Jeep Cherokee, thanks to our partnership with American Airlines.

Transition from service is a challenging time for veterans, and especially so for veterans also coping with injuries and illnesses as a result of their service.  Many times, just one financial crisis can mean the difference between continuing towards a strong, stable and secure future and a setback that can take years to overcome.  Our Critical Financial Assistance program, as well as our transitional housing villages, stands ready to help when these families need it the most.  Our donors, sponsors, and supporters are the reason we have been able to provide over $21 million in financial aid, fulfilling more than 40,000 requests*, including:

  • Providing rent-free temporary housing to more than 500 families of wounded service members, saving them over $5-million in rent and utilities though our Transitional Housing program;
  • Matching nearly 600 military families with mortgage-free homes through our Homes on the Homefront program, providing well over $56-million in deeded value;
  • Delivering over a quarter million backpacks to military kids through our Back-to-School Brigade; 
  • Serving nearly 70,000 military families through our Holiday Meals for Military program,  a program that has  impacted over 300,000 individual family members since inception.  In 2017, we will be hosting families at 32 events in 20 states, serving thousands more.

This Veterans Day, we encourage everyone to show their gratitude for the gift of freedom given to us by the centuries of service of our nation’s veterans. Send a message of thanks or stories with #RaiseYourHand. Send us your pictures and videos that show your support for our military, our country and why you answer the call! Together, united, let’s show our American pride and show some love for those who give so much to make our country great!

If you would like to help support families like the Taufagu family, you can support one of our current needs or check out more ways to give here.

If volunteering is high on your list of ways to give back, we welcome you to see the ways to Get Involved with Operation Homefront.

* numbers through Summer 2017

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teamdepotblog1Mission. It is something that comes up almost immediately when we talk about what we do here at Operation Homefront.

In deeper discussions, many of us in the non-profit community will bring up another word. Calling. Most all of us in the Operation Homefront community have met one or more military or veteran families that have had a profound impact on us individually. Sometimes, fate, or destiny, brings that message home in away that moves us deeply and reminds us that there is a greater purpose to our existence. The time when being in the right place at the right time changed a life.

Last month on our blog, we wrote about how a chance meeting between a weary traveler and a soldier on Thanksgiving Eve led to thousands of holiday meals being distributed to families ever since through our Holiday Meals for Military program. Recently, the right place at the right time for one struggling veteran family was the plumbing aisle of Home Depot in Hiram GA.

A caring employee at the store finds a woman sobbing while surveying plumbing fixtures, clearly at her wit’s end. The employee could have walked on by. But he didn’t. What poured forth from the woman was heart-breaking: her husband was a veteran with severe PTSD and physical injuries. They had four children, one with special needs. She was struggling to handle it all in a home seemingly falling down around them.

teamdepotblog2The “we-help-veterans” ethos in Home Depot stores is imbued in every staff member, so he brought her to the store’s Pro Desk to see what could be done.

Fast forward a few months. Operation Homefront, along with partners Home Depot Foundation and ServPro, came to the rescue to remediate mold, repair rain-damaged drywall, install a new water heater, replace hole-laden and uneven flooring, and install new and working cabinetry.

Together, we were able to make their house not just “livable”, but love-able.

teamdepotblog3These repairs won’t fix everything that troubles this family, true. It doesn’t fix the service member’s health issues. It doesn’t address the special needs of this woman’s fourth child. There is still much ahead for this family to tackle. But now the family has a safe, clean place in which to live so they can move on and up to a stable and secure future.

Thank you to our friends at The Home Depot Foundation for seeing that this family deserved more and making it happen.

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